Terms & Conditions

1. Acceptance of Terms

By creating an account or using our services, you agree to be bound by these Terms. If you do not accept these Terms, please discontinue use of the platform immediately.

2. Changes to Terms

We may update or modify these Terms at any time. Updates will be effective immediately upon posting on our site, and we may notify users via email or on the website. Continued use after changes signifies your acceptance of the revised Terms.

3. Definitions

• Account: An authorised, registered profile on the Bridge Pay Solution platform.
• Merchant: A business entity registered on our platform to receive payments.
• User: Any individual or entity using our services.
• Services: All features, functions, applications, and APIs provided by Bridge Pay Solution.
• Transaction: Any transfer of funds through the Bridge Pay Solution platform.

4. Registration and Eligibility

To register an account, you must be at least 18 years old and provide accurate information, including legal identification. We reserve the right to request additional documentation or deny registration if eligibility criteria are not met.

5. Use of Services

• Permitted Use: You agree to use Bridge Pay Solution solely for lawful business purposes. Unauthorised uses, including misuse, fraud, or illegal transactions, are strictly prohibited.
• Compliance: You are responsible for ensuring compliance with all applicable laws in your jurisdiction.
• Account Security: You are responsible for keeping your account credentials confidential. Notify us immediately if you suspect unauthorised access.

6. Service Features

• Real-Time Payments: Transactions may be processed in real-time based on supported payment methods.
• API Access: APIs are available for integration with your business systems, subject to our API documentation and security standards.
• Merchant Dashboard: The dashboard provides tools for managing transactions, generating reports, and accessing analytics.
• Global Reach: Multi-currency support and cross-border solutions may be available based on your location and the applicable regulatory environment.

7. Fees and Payment

Fees for transactions and services may vary by country, transaction type, and currency. Bridge Pay Solution reserves the right to modify its fee structure with prior notice. All fees are disclosed at the time of transaction.

8. Refunds and Chargebacks

• Refunds: Bridge Pay Solution will facilitate refunds as per applicable policies and regulatory requirements. Merchants are responsible for handling customer refund requests.
• Chargebacks: Users and Merchants acknowledge that chargebacks may occur. Bridge Pay Solution reserves the right to collect funds in the event of a chargeback.

9. Data Privacy and Security

Our use of personal data is subject to our Privacy Policy. We are committed to protecting your information through industry-standard security practices, but you acknowledge that no system is entirely secure.

10. Intellectual Property

• Ownership: All content, logos, and intellectual property on the Bridge Pay Solution platform are owned by Bridge Pay Solution and/or its licensors.
• Licence: Users are granted a non-exclusive, non-transferable licence to use the platform for lawful purposes.
• Restrictions: Unauthorised use, copying, modification, or distribution of our intellectual property is strictly prohibited.

11. Liability Limitations

• Disclaimer: Bridge Pay Solution is provided "as is" and without warranties of any kind. We do not guarantee uninterrupted access or that the platform will meet all user expectations.
• Limitation of Liability: To the extent permitted by law, Bridge Pay Solution will not be liable for any indirect, incidental, or consequential damages arising from use of the platform.
• Indemnity: You agree to indemnify and hold Bridge Pay Solution harmless from any claims or damages arising from your use of the platform, violation of these Terms, or infringement of third-party rights.

12. Suspension and Termination

• Termination by User: Users may terminate their accounts by notifying Bridge Pay Solution. Outstanding obligations, if any, must be settled prior to termination.
• Termination by Bridge Pay Solution: We reserve the right to terminate or suspend access if a user violates these Terms or applicable laws.
• Effects of Termination: Upon termination, any remaining balance may be returned to the user, subject to fees or outstanding charges.